YACReader Forum: Just upggraded; iOS app won't connect to library (1/1)

TOPIC: Just upggraded; iOS app won't connect to library

Just upggraded; iOS app won't connect to library 2 years 6 months ago #4055

lrdwlmr Offline Fresh Boarder Posts: 2 Karma: 0	I just upgraded to 3.0 on my iPad and 9.5.0 on my desktop, and I can't connect. When I navigate to the IP and port in my browser, I can access my library, but when I try to connect using the same IP and port on my iPad, the connection times out.
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Just upggraded; iOS app won't connect to library 2 years 6 months ago #4060

Luis Ángel Offline Administrator Posts: 1611 Thank you received: 342 Karma: 30	That sounds like a network problem. I would say that the firewall is blocking the 9.5.0 YACReaderLibrary.exe Are you using Windows?
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Just upggraded; iOS app won't connect to library 2 years 6 months ago #4061

lrdwlmr Offline Fresh Boarder Posts: 2 Karma: 0	That was it! I got into the Windows firewall settings and it was blocked. It's working perfectly now. Thanks!
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Just upggraded; iOS app won't connect to library 2 years 6 months ago #4063

Luis Ángel Offline Administrator Posts: 1611 Thank you received: 342 Karma: 30	Great!
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4202

Pfantom Offline Junior Boarder Posts: 32 Thank you received: 1 Karma: 0	After initially experiencing no issues with the upgraded MacOS and IOS software, I can no longer access the library via the IOS application. When I use the server data via a browser on either mu iMac or my iPad, I am able to access the library. There have been no changes to my firewalls, and after double-checking them, YACReader is not blocked. This is very frustrating.
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4204

Luis Ángel Offline Administrator Posts: 1611 Thank you received: 342 Karma: 30	Are you sure that the connection data in the iOS device is the right one? Double check specially the Port. The only reason for this is a network problem, every time I get report about a problem like this is the network or something related to connection data. What version of iOS are you using?
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4205

Pfantom Offline Junior Boarder Posts: 32 Thank you received: 1 Karma: 0	I am using IOS 11.4.1. I verified the port mapping as well. I tried both typing in the server data as well as using the QR Reader. I also tried to use the other two server addresses that were available in the MacOS application. None of this worked.
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4206

Pfantom Offline Junior Boarder Posts: 32 Thank you received: 1 Karma: 0	I can get to the folder selection screen (Browse: Folders, Reading Lists, Favorites, Tags), but when I select "Folders", I get the following "Error The request timed out"
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4207

Luis Ángel Offline Administrator Posts: 1611 Thank you received: 342 Karma: 30	Can you create a test library in your desktop and then try with that library? Let me know if that works, if it does I am going to need some files from you to see what is going on.
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Just upggraded; iOS app won't connect to library 2 years 5 months ago #4213

Pfantom

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Thank you received: 1

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After creating a test library on my desktop and within the existing library, I observed that they both worked fine. So I deleted my old library which was located in the root of my external drive and created a main folder in which I moved all of the series folders into. After updating the new library everything appears to be working for now. Previously, I had been deleting and creating new libraries in the root of the drive with no success.

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