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nothing works anymore, suddenly [solved]

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6 years 6 months ago - 6 years 6 months ago #5087 by Tanz
hello,

i always loved yac reader except lately it just doesn't work anymore, i won't load zip or rar or anything else, the title pops in up top but that's about it, i can't display pdf or even a single image of any format

i have tried all i can think of, i uninstalled and reinstalled, i even used a backup of the pc to a precend state but it just doesn't work

please help?

thank you
Last edit: 6 years 6 months ago by Tanz.

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6 years 6 months ago #5089 by Luis Ángel
Replied by Luis Ángel on topic hello, well... nothing works anymore, suddenly
hi,

I saw your mail but I did not have time to reply you. It is really weird. Did you try to uninstall and then delete the folder where yacreader is installed before reinstalling?

What version are you using?

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6 years 6 months ago #5090 by Tanz
latest version i can find on the website, i have tried that too. i got nothing. it is very weird and quite annoying that i can't figure it out

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6 years 6 months ago #5091 by Luis Ángel
Replied by Luis Ángel on topic hello, well... nothing works anymore, suddenly
What antivirus are you using?

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6 years 6 months ago #5092 by selmf
Also, which Windows version and graphics card?

My answers are not necessarily official YACReader statements but mostly represent my own opinion in technical matters.

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6 years 6 months ago #5099 by Tanz
defender, malwarebytes, some brain matter (none of which has changed recently, or maybe i'm just dumber)

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6 years 6 months ago #5100 by Tanz
defender, malwarebytes

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6 years 6 months ago #5101 by Tanz
windows 10 home, intel 620 integrated, nvidia mx150 (it's a laptop)

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6 years 6 months ago #5102 by Luis Ángel
Replied by Luis Ángel on topic hello, well... nothing works anymore, suddenly
I would try disabling the antivirus/malware apps just in case...

To be honest I can’t imagine what could be the cause of your problems with yacreader.

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You can also donate via Pay-Pal: www.paypal.com/donate?business=5TAMNQCDD...e=Support+YACReader\

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6 years 6 months ago #5104 by Tanz
oh that's not good...

still, thank you for your time
if it ever goes back to working i'll let you know

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