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Crash with cbz
- RV
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2 years 2 months ago #8645
by RV
Crash with cbz was created by RV
Hi YAC team !
Since a few months now, i experience quasi systematic crash when reading cbz. It never happened with PDF so far even if i did not read a lot of PDF (i prefer the CBZ).
After a few pages of reading, the app YAC Reader freezes with a grey screen and it impacts slowness on all my iPad. I need to restart the app so that things come back to normal and restart the reading. It takes several seconds, sometimes to 1 minute.
It seems that it happens after a certain volume of data loaded (?) never at the beginning of the file.
Do you have an idea how to solve this?
My config:
YAC Reader 3.31.2.0 on iPad iOS 17.5.1
YAC Library on iMac Sonoma 14.5
Thanks in advance.
RV
Since a few months now, i experience quasi systematic crash when reading cbz. It never happened with PDF so far even if i did not read a lot of PDF (i prefer the CBZ).
After a few pages of reading, the app YAC Reader freezes with a grey screen and it impacts slowness on all my iPad. I need to restart the app so that things come back to normal and restart the reading. It takes several seconds, sometimes to 1 minute.
It seems that it happens after a certain volume of data loaded (?) never at the beginning of the file.
Do you have an idea how to solve this?
My config:
YAC Reader 3.31.2.0 on iPad iOS 17.5.1
YAC Library on iMac Sonoma 14.5
Thanks in advance.
RV
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- Luis Ángel
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2 years 2 months ago #8648
by Luis Ángel
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Replied by Luis Ángel on topic Crash with cbz
There shouldn’t be any actual difference between cbz and pdf regarding this problem. A bug was fixed in 3.31.0 with the same symptoms, I have tested the app going back and forth through files with thousands of pages and I can’t replicate the problem anymore. I also used diagnostic tools while reading to ensure the app is not leaking any kind of resources.
Do you mind sending me a file that’s consistently failing?
The fact that iOS itself gets affected makes me think that the problem could be in iOS itself and not in the code of the app, but I can’t put a pin on it.
Do you mind sending me a file that’s consistently failing?
The fact that iOS itself gets affected makes me think that the problem could be in iOS itself and not in the code of the app, but I can’t put a pin on it.
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2 years 2 months ago #8649
by Luis Ángel
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Replied by Luis Ángel on topic Crash with cbz
What device are you using?
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2 years 2 months ago #8652
by RV
Replied by RV on topic Crash with cbz
Hi,
I thought the same when the problem happened that it came from the iPad and completely restored the iOS and all apps incl. YAC Reader.
Not better unfortunately...
I am running it on an iPad 6th generation.
How can i send you the file in MP?
I thought the same when the problem happened that it came from the iPad and completely restored the iOS and all apps incl. YAC Reader.
Not better unfortunately...
I am running it on an iPad 6th generation.
How can i send you the file in MP?
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2 years 2 months ago #8653
by Luis Ángel
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Replied by Luis Ángel on topic Crash with cbz
Use any of the emails available in the contact sections of this web and send a link to the file using some cloud service if it's too large.
I have an iPad 6th gen myself, and with iOS 16 I can't replicate the problem at all. I'll update to 17.5.1 and I'll test your file as soon as I get it.
I have an iPad 6th gen myself, and with iOS 16 I can't replicate the problem at all. I'll update to 17.5.1 and I'll test your file as soon as I get it.
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2 years 2 months ago #8654
by Luis Ángel
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Replied by Luis Ángel on topic Crash with cbz
Thank you very much for the files. Sadly I couldn’t reproduce the problem, I tested them (I turned all the pages in both files) using my iPad 6th gen after updating to the latest version of ipados.
Since it’s the same device and the same ios version the only variables left are the settings and maybe the import method.
So could you share all your settings please? And how did you import the files? How many comics do you have in your device? And how much free space? The more information you share the better.
Since it’s the same device and the same ios version the only variables left are the settings and maybe the import method.
So could you share all your settings please? And how did you import the files? How many comics do you have in your device? And how much free space? The more information you share the better.
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2 years 2 months ago #8671
by RV
Replied by RV on topic Crash with cbz
Hi,
I thought i had answered to your question, maybe i missed it, below some precisions.
I use only YACReaderLibrary, all my comics are stored on my iMac, nothing on the iPad. I access them on my iPad with YACReader through Import>YACReaderLibrary over my Wifi network.
The Library where are stored the 2 comics i sent you is 42Go, with many changes add/delete comics every week (i do not know if it can impact).
I have 3 other libraries.
Regards,
I thought i had answered to your question, maybe i missed it, below some precisions.
I use only YACReaderLibrary, all my comics are stored on my iMac, nothing on the iPad. I access them on my iPad with YACReader through Import>YACReaderLibrary over my Wifi network.
The Library where are stored the 2 comics i sent you is 42Go, with many changes add/delete comics every week (i do not know if it can impact).
I have 3 other libraries.
Regards,
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