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TOPIC: YACReader 9.5.0 crashes on Windows 10 (server)

YACReader crashed after installation ver 9.5.0 2 years 5 months ago #4164

Iglesiab

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Fresh Boarder

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I am having the same problem however the Program opens on my Windows 10machine but as soon as I try to connect the YACReader on my iPad to the YacReaderLibary, the YACReaderlibrary closes. Have updated Graphics driver as well.

Edit to add event viewer info

- EventData

2088733988545460303
4
APPCRASH
Not available
0
YACReaderLibrary.exe
0.0.0.0
5b3739e7
YACReaderLibrary.exe
0.0.0.0
5b3739e7
c0000005
000000000008df83


\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5085.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B34.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B83.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B81.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B92.tmp.txt
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_YACReaderLibrary_e2c25b6528777b95a534da8844717b2cf2a6222_e495694e_1e235e7f

0
d5ac88db-b290-411f-af1b-d0dfd4eeb0be
268435456
f29a22a42e6cca48dcfcac7ef989784f
0
Last Edit: 2 years 5 months ago by Iglesiab. Reason: To add event viewer info
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YACReader crashed after installation ver 9.5.0 2 years 5 months ago #4168

selmf

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Developer

Posts: 565

Thank you received: 120

Karma: 12

I took the liberty to move this to a separate topic as this is not a graphics problem. Can you describe as accurate as possible the "try to connect" part of your problem? At what point of the connection attempt does the server crash? Are you able to see the library on your iPad?

You can also try to open the server in a browser (enter the server ip an port as address) to check if the crash is happening there too.
My answers are not necessarily official YACReader statements but mostly represent my own opinion in technical matters.
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